Privacy Policy

The Havebury Housing Partnership takes your privacy seriously. This page is intended to give you all the information you need to be confident that your personal information will be treated appropriately by us.

In order to provide services for you, we will need to collect and handle personal information about you.

When we ask you for personal information, we promise:
to make sure you know why we need it; to only ask for what we need, and not to collect too much or irrelevant information; to protect it and make sure nobody has access to it who shouldn’t; to let you know if we share it with other organisations to give you better services - and if you can say no; to make sure we don’t keep it longer than necessary and in return, we ask you to:
give us accurate information tell us as soon as possible if there are any changes, such as a new address.This helps us to keep your information reliable and up to date. You can get more details on:
how to find out what information we hold about you and how to ask us to correct any mistakes; agreements we have with other organisations for sharing information; circumstances where we can pass on your personal information without telling you, for example, to prevent and detect crime or to produce anonymised statistics; our instructions to staff on how to collect, use and delete your personal information; how we check the information we hold is accurate and up to date; and how to make a complaint. For more information, please contact:

Data Protection Officer
The Havebury Housing Partnership
Havebury House
Western Way
Bury St. Edmunds
Suffolk
IP33 3SP
e-mail: data.protection@havebury.com

When we ask you for information, we will keep to the law, including the Data Protection Act 1998.
For independent advice about data protection, privacy and data-sharing issues, please contact:

Information Commissioner
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire SK9 5AF.
Phone: 01625 545745
Fax: 01625 524510
E-mail: mail@dataprotection.gov.uk
Website: www.informationcommissioner.gov.uk