Tenants Handbook

The revised Tenants Handbook contains all the general information that our tenants need to know.

The handbook includes information on:
• Contacting Havebury
• Tenancy agreement and rent
• Use of the property
• Repairs and maintenance including self-help diagnostics and diagrams to help you describe your repairs needs
• Conduct and safety
• Moving out, exchanges and transfers
• General information about insurance, safety, security and garages
• Complaints standards and how we deal with your concerns
• Service standards, what you expect from Havebury

You may read the Tenants Handbook by clicking on this link. Alternatively, you may download it to your computer by right-clicking and 'Save Target As'.
» Tenants Handbook

You should be able to read this document. If you do not have Adobe Reader installed, you may download it from here