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Benefits Advice	Pay Your Rent	Financial Focus	Self Service

How do I pay my rent?

It is a condition of your tenancy that your rent is paid regularly and on time. Rent is due each Monday but we do allow you to pay fortnightly, four weekly or calendar monthly, however, payments must be made in advance.

You may pay:
• via the Internet
• through your Bank/Building Society by Direct Debit or Standing Order (for more information on this contact your Rent Officer).
• at any Post Office or Payzone outlet using your plastic payment card
• by telephone using your plastic payment card and a debit or credit card

Paying your rent online
Alliance & Leicester provides a secure payment website which offers the highest rating of security currently used by banks, is easy to use and is very similar to the way that you might buy things now on-line. You will need to register in order to use the service, but this is free and easy to use.

Click on this link to register or pay online
» Pay online


To pay by direct debit you can download one of the relevant mandate forms below. Once you have completed the form, please return it to your Havebury Rent Advisor or speak to a member of the team by telephoning 08456 123 851. Please ensure that you put your address or swipecard number in the top right hand corner of the completed form.

» Invoice Payments
» Mandate for Rents with Payment Options - Bury
» Mandate for Rents with Payment Options - Haverhill

Useful Links
» National Debt Line

General information
You will first have to register to establish an online account with your rent account details. Once this is set up you will be able to make payments using your bank debit card. The site will provide an acknowledgement and receipt reference for your payment.

If you would like to find out more about your rent responsibilities, please read the attached information sheet which will ensure that you are aware of how much rent you should pay and where and when you should pay it.» Your Rent Responsibilities

It is important that Havebury Housing Partnership collects its rent on time, for further information and advice on Arrears, please read this information sheet.» What to do if you are in arrears

Please refer to the Tenants Handbook for further information about your rent and tenancy agreement. You may read it by clicking on this link » Tenants Handbook