Havebury Housing Partnership
  • Havebury tenant Arthur to be remembered through new street sign
  • Havebury to join forces with fire, police and council at event
  • Havebury to mark Big Energy Week with advice session for tenants
  • Affordable computer offer will help Havebury tenants get online
  • Prince’s Trust programme to change Havebury tenants’ lives
  • Home
  • About Us
    • Board of Directors
      • Meet the Board
    • Executive Team
    • Equality and Diversity
    • Performance
      • Performance and Scrutiny Panel
    • Policies
    • Procurement
    • Publications
    • What do you think?
  • Tenants
    • Your Home
      • Repairs
      • Improvements
      • Alterations/Permissions
      • Contents Insurance
      • Subletting
      • Leaseholders
      • Right to Buy or Acquire
    • Your Safety
      • Gas Safety & Servicing
      • Fire Safety
      • Asbestos
      • Legionnaire's Disease
      • Domestic Violence
      • Crime Reduction
    • Your Rent
      • How much should I pay?
      • Payment Methods
      • Benefits
      • Behind with your rent?
      • Useful Links
      • Loan Sharks
    • Your Area
      • Meet the Neighbourhood Team
      • Anti-Social Behaviour
      • Neighbourhood Rangers
      • Safer Neighbourhoods Team
      • Chalkstone Estate
    • Self Service
    • Standards
    • Tenants' Handbook
  • Find A Home
    • Home-Link & Mutual Exchange
    • New Homes
    • Shared Ownership
  • Services
    • Helping you back to work
    • Using or Buying a Computer
    • Resident Involvement
      • Tenants' Forum
      • Tenants' Forum Minutes
    • Neighbourhood Investment
    • Rent a Garage
    • Green Living
    • Supported Living
    • Community Support Service
    • Live Well Suffolk
  • News
    • Havebury News
    • Press
    • Events
    • Social Media
  • Recruitment
    • Job Vacancies
  • Contact Us
    • General Enquiries
    • Complaints and Compliments
    • Location Maps

  • Helping you back to work
  • Using or Buying a Computer
  • Resident Involvement
    • Tenants' Forum
    • Tenants' Forum Minutes
  • Neighbourhood Investment
  • Rent a Garage
  • Green Living
  • Supported Living
  • Community Support Service
  • Live Well Suffolk

Resident Involvement

We actively encourage tenant consultation and involvement.
This means we will tell you about anything that affects your home and give you opportunities to express your views.

Resident Involvement Strategy
This strategy, takes us forward for the next year. We will build on the good work that has already been done and make sure that all future decisions which can impact on our lives and our homes, will be fair and equal.

Where we've been this year

Find out what we've been doing this year with our residents and keep an eye out for next year's calendar!

Tenants' Forum
This is a group of tenant volunteers who meet regularly with the Havebury team.  They talk about and make recommendations on issues such as community investment, housing and related tenant matters. 

Tenant Inspectors
The aim of the Tenant Inspectors programme is to make sure Havebury are providing a method by which tenants can examine the services they receive by meeting and discussing these with employees and other willing tenants, having access to relevant information from within that service. The purpose is to create an open working relationship to ensure that the results the Tenant Inspectors gather are honest and that a random sample of tenants is invited to be involved.

To read more about the work on Kitchens & Bathrooms, you can view
Tenant Inspectors Kitchen & Bathroom Report
Tenant Inspectors Kitchen & Bathroom Results
Tenant Inspectors Kitchen & Bathroom Survey
 
To read more about their work on the Repairs service, you can view
Tenant Inspectors Repairs Service Survey
Tenant Inspectors Repairs Service Survey Results
Tenant Inspectors Repairs Service Report
 

For more information on our Resident Involvement opportunities, please contact 0300 3300 900. 

Copyright © 2011 Havebury Housing Partnership
  • Contact Havebury
  • Sitemap
A A A
Mosaic Publicity | Website Design Ltd