Full Service for Universal Credit is here!
Enter your postcode here to see whether you are eligible to go onto Full Service to claim Universal Credit instead of Housing Benefit.
It is important to note that the rent within Universal Credit will be paid to the claimant one month in arrears and they will now be responsible for sending Havebury their payment.
Our handy Universal Credit leaflet will give you details about Universal Credit and how it will affect you. You can also find Support Services in both Bury St Edmunds and Haverhill - read our guide for more information.
It may be six weeks before you receive a monthly payment of your personal allowance and rent. If you won't be able to pay your bills on time or feel that you will be under financial hardship, you will need to ask for an advance payment on your claim or at your first appointment at the job centre.
Universal Credit waiting days
Universal Credit will not normally be paid for the first 7 days of a new claim: these days are called ‘waiting days’.
There are some circumstances that exempt a claimant from the waiting days and new claimants should raise this as soon as possible in the process of claiming, online and at their first appointment with the Job Centre / DWP adviser.
The most common exemptions are:
- Having claimed UC in the last 6 months
- Leaving care or prison
- Being entitled to c-based Job Seekers Allowance or c-based Employment and Support Allowance in the last 3 months
- Claimed Income Support / Job Seekers Allowance / Employment and Support Allowance / Income Support within the last 3 months but ended due to starting paid work
- Claimed Job Seekers Allowance / Employment and Support Allowance / Income Support in the last month
- Claimed Working Tax Credit, Child Tax Credit or Housing Benefit in the last month