Ground Control - A growing partnership

Ground Control work together with tenants and staff at Havebury to ensure all Grounds Maintenance needs and expectations are met across all neighbourhoods.

Following feedback from tenants and striving to deliver an excellent consistent service delivery, Ground Control's programme will focus on:

Allocating key workers to estates and village areas so you can become familiar with them.
Attendance at all site grading days.
A monthly slot at the Tenants' Forum meeting.
Weekly meetings with Havebury Area Monitors and our Rangers
24 hour response to complaints and full follow up and resolution within 36 hours of complaint.

In order to achieve their programme, Ground Control needs your help, who will work with you to ensure any issues are dealt with in full.