Repairs
Please only use this service to report non-emergency repairs. If you wish to report an emergency repair, call 0300 3300 900.
You will find 'self-help' diagnostics information as well as diagrams to help you explain common problems in your Tenants’ Handbook.
Download or read the Repairs Section of the Tenants' Handbook.
You can also use these information sheets to try and resolve minor repairs yourself:
» How to change a plug
» How to fix a dripping tap
» How to replace a toilet seat
» How to turn the mains electricity supply off
» How to turn the gas off
» How to unblock a sink
If you have any queries, please do not hesitate to contact the repairs team on 0300 3300 900.
Alternatively, there is lots of useful information regarding your home in our Tenants’ Handbook which is in the process of being updated.
To view the price list of rechargeable repairs (prices as at June 2011).
Report Your Repair Online
