Havebury, work hard to create a positive relationship with their tenants and residents. Alongside aiming to provide safe, decent and affordable homes. We have a longstanding commitment to engaging with tenants and residents. There are many great examples of how we have moulded around the needs and views of our tenants.
The National Housing Federation has been working with many groups of people to understand what practical change is needed to address this. And to drive action, they’ve created a four-point plan for delivering change across the sector.
Together with tenants
Previously called this work ‘Offer for Tenants’, now renamed to ‘Together with Tenants’. The name reflects the ambition to build a collaborative, balanced relationship between housing associations and their tenants and residents.
Together with Tenants and Havebury. The National Housing Federation (NHF) are working towards creating a stronger, more balanced relationship with tenants and residents. It aims to strengthen the voice of tenants around the services you receive to make sure you can influence those decisions and that you can hold your landlord to account and get answers to your questions if something goes wrong. Havebury have signed up to consult on these new plans as part of the NHF project and we would like to hear your views!
The NHF are proposing a new Tenants Charter and have made some suggestions about the types of commitments that should be included in the Charter. We have created a short survey outlining these commitments to find out whether you think they should be included within the charter, we are also welcoming any additional comments.