Keeping in touch calls at Havebury.
Havebury will be calling their tenants throughout the 6 weeks to check we have the correct details of the people living in the household.
Alongside this, we carry out a satisfaction survey and discuss with them any health and safety concerns they may have within their home.
These calls will be made at random.
The results from these satisfaction surveys help contribute to the STAR survey.
Here are the results from our 2018 STAR survey which is made up of 6 core satisfaction questions.
- Havebury’s service
- Quality of your home
- Your neighbourhood
- Rent is value for money
- Satisfaction that Havebury listens and acts on your views
We want to thank you for keeping in touch with Havebury. We ask if you do have any changes of people living in the home that you give us a call and let us know 0300 3300 900