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Posted on: September 30th 2020   •    Posted in: General News, Havebury Newsletter, Tenants

Havebury News Autumn 2020

Welcome to the Autumn version of Havebury News

It’s that time of year again where we bring you Havebury News. It is our pleasure to be able to present the Autumn edition (just click the image below to view or click here)

Havebury News Autumn 2020 front cover

We hope you are keeping safe and well under what has been crazy circumstances so far this year. We want to say thank you for being patient with us over the past few weeks as we catch up with repairs and other appointments.

We are always at the other end of the phone should you need us. Please do call 0300 3300 900.

Take Care 💙

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The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.

All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf

#Respecting #Engaging #Fair #Complaints