Team training April- blog post
Posted on: July 1st 2025   •    Posted in: Tenants

Team training – repairs customer advisors

On Thursday 3 July, our repair customer advisors are in training and won’t be available to take any incoming calls or emails on this day.

From 8am, any calls for the team will go to our out-of-hours call provider.

Any emergencies will be dealt with in line with our usual process. For non-emergencies, they will log the call, and one of our repairs customer advisors will call you back the next day.

You also have the option to report any non-emergency repairs via myHavebury.

The usual service will resume Friday 4 July.

All other services will be running as usual, and you can find a full list of extension numbers here.

Thank you for your co-operation.


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