We highlight this in our five-year plan, Our Journey to Excellence. This document includes a pledge to reduce our carbon footprint by 20 per cent.
Our Environmental and Sustainability Strategy
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The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.
All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf
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