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Tenants’ Forum

Tenants’ Forum

The Forum gives their views on a broad range of subjects. Including policy changes, specifications for kitchens and bathrooms and other contracts.

The Forum gives their views on a broad range of subjects. Including policy changes, specifications for kitchens and bathrooms and other contracts.

The Forum also discusses the types of events we hold, Government changes and a wide range of other issues.

The group is a consultative body and Havebury’s Board of Directors or Executive team have the final say.

Havebury publish the minutes on the website. Approval of the minutes is by the Tenants’ Forum members.


What’s in it for me?

This group will introduce you to a range of other tenants.

You will get to learn a lot about the organisation. And respond to proposed changes and discuss these changes with staff from Havebury.


What’s in it for Havebury?

The Forum gives their views on a broad range of subjects including;

  • Policy changes
  • Specifications for kitchens and bathrooms
  • Other contracts.

The Forum also discusses the types of events we hold, Government changes and a wide range of other issues.

This is useful for Havebury to ensure we get a well rounded view of the business.


What if I’m interested:

If you’d like to join the Forum we can send you an application form when there are spaces available.
You will then have an informal interview with the Chair and other Forum members.

If you’re successful you will then have an induction with the Chair of the group. And the Customer Service and Involvement Manager.

This induction allows you to discuss how the group works and answer any questions you have. Meetings are once a month on a Monday evening between 5pm until 7pm at our Bury St Edmunds office.

The Tenants’ Forum is a group of volunteers who give up their free time.
They work with Havebury to improve the services and information tenants receive. Many of them sit on other groups, four members of the Tenants’ Forum sit on the Board of Directors.

Find out how else you can get involved here!


Meet the Tenants’ Forum:

Sandra Norris, Haverhill (Chair)

Sandra Norris, Haverhill (Chair)

In 2005, Sandra sat in the then Haverhill office waiting to pick up the keys to her flat. Whilst she waited she looked at a stand which held leaflets about the Tenant's Forum. She thought why not join and give something back to other tenants. Sandra has been Chair of the Forum for the last eight years and still enjoys it as much. She has learned so much over the last eight years that she is now a Board Director. Ms Norris insists that you do not need any skills to join the Forum except to want to make a difference for tenants. Having left school at 16 Sandra worked for Solicitors and then joined the RAF as a nurse. Amongst her CV she has spent 2 years in Kenya at the British High Commission. And ended up in the fashion department at Tesco. Her diverse nature makes her a great Forum and board member.


Kevin Jefferson (Vice Chair), Bury St Edmunds

Kevin Jefferson (Vice Chair), Bury St Edmunds

Kevin joined the Tenants’ Forum in 2009 to try and help new starters and other tenants just like the help he had received when he was a starting tenant. He is now Vice Chair of the Forum. Kevin has picked up important life skills which come handy in the Forum after previously working in a hostel. This has given him a better understanding of how Havebury runs.


Jackie Rudd, Haverhill

Jackie Rudd, Haverhill

Jackie joined the Tenants Forum after being asked by another member as she wanted to use her skills as an ex Town Councillor to help Havebury tenants.


Jane Long, Bury St Edmunds

Jane Long, Bury St Edmunds

She joined the Tenants’ Forum in 2009 and has been involved in many projects representing tenants. Included in her project; Havebury Area Monitor for the area where she lives and is a volunteer for the ‘dial a ride’ community transport service. Ms Long enjoys being part of the Tenants’ Forum as its a good way to meet new people and have an input into Havebury’s operations. Jane enjoys being part of a community and wants to improve the quality of lives within the local community. She has had many and varied jobs, but is currently employed as a carer for the elderly and vulnerable. Jane also volunteers once a week to provide assistance on the “dial-a-ride” community transport service, based in Bury St Edmunds.


Lee Northcut, Bury St Edmunds

Lee Northcut, Bury St Edmunds

Bury man Lee was a St Edmundsbury tenant from 1982, after moving to Queens Road in 2008, he became a Havebury Area Monitor. Lee enjoys this interesting work that really helps our neighbourhood. From attending a training workshop on the Grounds Maintenance Contract in 2012, he was invited to become a Forum member showing an interest in the interactive process Havebury has with its tenants. Now retired, Lee hopes to spend more time working on issues such as community investment, housing and related tenant matters.


Lucy Adams, Bury St Edmunds

Lucy Adams, Bury St Edmunds

Lucy is a Tenant Board Director and joined the Tenants’ Forum in July 2010.


 Mary Lawrence, Bury St Edmunds

Mary Lawrence, Bury St Edmunds

Mary joined the Forum in 2001 because she really wanted to get involved in how Havebury is run and was also keen to learn how that affects other tenants as well as herself. She has also sat on other groups within the Forum and has really enjoyed the involvement side as well as getting to know more people. Mary in the past has been a Chair of a Residents’ Association and has also taken Sign Language courses and had experience with special needs students.


Sandra Payne, Bury St Edmunds

Sandra Payne, Bury St Edmunds

Sandra joined the Tenants’ Forum in 2013 and thoroughly enjoys meeting new people that join the panel. Sandra’s main aim as part of the forum is to help solve problems and resolve situations issued by other tenants.


Patricia Donovan, Haverhill

Patricia Donovan, Haverhill

Trish joined the Tenants’ Forum in July 2014 so it could reward her with more information as to what the responsibilities of the Forum were, as well as helping herself and others in her local estate. Patricia has had a various of job roles in the past including work roles at Addis, Mansols and HMP. Patricia also has a various amount of IT skill through basic training such as City + Guilds Word processing, Spreadsheets, database training, presentation graphics, desktop publishing and internet and email skills.


Tenants Forum meeting minutes

To find out more about the Tenants’ Forum and their work, please click on one of the links below to read their minutes.

Please note that minutes from each meeting will only be published once they have been approved by the Tenants’ Forum.

2019

July 2019
June 2019
April 2019
January 2019

2018

September 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018

2017

2016

2015

2014

If you are interested in joining the Tenants’ Forum, please contact the Resident Involvement team on 0300 3300 900.


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