Our Performance and Scrutiny Panel
The Performance and Scrutiny Panel consists of six members; 1 is an independent member and five are current tenants.
The purpose of this Panel is to provide a body to independently review Havebury’s performance and, where any areas cause concern, the Panel can commission a service review.
A service review consists of data collection through a variety of methods including surveys, interviews with employees or focus groups with tenants. Click here to view the scrutiny process.
The Panel would then review the information gathered during the service review and, where appropriate, would make recommendations for improvement. Recommendations that are accepted then form an action plan which Havebury would commit to complete.
Havebury will regularly keep you up to date on how we are performing through Havebury News but you can also read our latest reports and minutes from our meetings below.
Below are copies of our most recent scrutiny investigations: