Legal

Legal

See below to find out more about our legal obligations and policies:

Equality and Diversity

Equality and Diversity

We recognise that our tenants and staff come from many ethnic, religious, socio-economic and cultural backgrounds, and will vary in their health, experiences, beliefs, genders and sexualities.

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Modern Slavery

Modern Slavery

Slavery and human trafficking are a hidden blight in society. As a socially responsible business, Havebury has a responsibility to be alert to the risks, however small, in our business and in the wider supply chain.

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Policies and Documents

Policies and Documents

Our legal policies and documents directly affect our residents or the neighbourhoods they live in. They are scrutinised regularly, with residents involved in the review of customer-related policies.

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Declarations of interest

Declarations of interest

It is incumbent upon Board members and employees to declare any interests that may have the potential to conflict with their duties and ‘declaration of interest’ is a standard agenda item at all our Board and Committee meetings.

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Corporate NEWS

The Housing Ombudsman Service’s new Complaint Handling Code

The Housing Ombudsman Service published a new Complaint Handling Code in July 2020. In March 2022 this was refreshed, with a new Code going live from 1 April 2022. You can read more about...

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Corporate NEWS

Join our Tenant Experience Committee 

We’re in the exciting process of creating a new Tenant Experience Committee, which will operate at the heart of Havebury, reporting directly to our Board. The Committee will ensure that we’re all hearing your...

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