Performance

We are committed to delivering services right the first time. We regularly monitor our performance to identify ways we can improve in the future.

If you are unhappy with the service that you have received from us, please let us know.

Here is our self-assessment against the Housing Ombudsman Complaint Handling Code

These are twelve set questions that measures our performance and quality of services

This panel independently reviews our performance and commissions service reviews if they see fit.

A look at our latest Annual Report and a summary of our Value for Money Statement.

Every month, we publish our performance from the previous month.

Tenants NEWS

As part of our new Resident Voice strategy, we’re evolving the service we provide to you.

Community NEWS

"A bunch of mates you just haven't met yet".