Performance

We are committed to delivering services right the first time. We regularly monitor our performance to identify ways we can improve in the future.

If you are unhappy with the service that you have received from us, please let us know.

Here is our self-assessment against the Housing Ombudsman Complaint Handling Code

These are twelve set questions that measures our performance and quality of services

This panel independently reviews our performance and commissions service reviews if they see fit.

A look at our latest Annual Report and a summary of our Value for Money Statement.

Every month, we publish our performance from the previous month.

General News NEWS

We know how difficult the festive period can be for many people, and we have put together a range of support options should you need them.

General News NEWS

Can you guess the correct answers? Enter now for your chance to win a £30 supermarket voucher in time for the festive season.