The team is responsible for a number of functions. These include corporate performance, customer feedback, customer satisfaction and research projects. Members also provide support to the Performance and Scrutiny Panel.
Our Strategic Board reviews our key performance indicators, while our Operational Board reviews our business critical indicators. These indicators tell us how well we are performing; click here to see our results. We also provide regular updates on our performance in Havebury News.
We welcome all complaints and compliments about our staff and our service. Click here to find out more.
General News NEWS
We have all been working very differently over the last 18 months and as part of this, we have adapted how we deliver our services to you. Earlier this year, we asked you to...Read full article