Performance

Performance

We are committed to delivering services right the first time. We regularly monitor our performance to identify ways we can improve in the future.

Complaints and Compliments

Complaints and Compliments

If you are unhappy with the service that you have received from us, please let us know.

Read More
Self-assessment form

Self-assessment form

Here is our self-assessment against the Housing Ombudsman Complaint Handling Code

Read More
Tenant Satisfaction Measures (TSMs)

Tenant Satisfaction Measures (TSMs)

These are twelve set questions that measures our performance and quality of services

Read More
Performance and Scrutiny panel

Performance and Scrutiny panel

This panel independently reviews our performance and commissions service reviews if they see fit.

Read More
Corporate reports

Corporate reports

A look at our latest Annual Report and a summary of our Value for Money Statement.

Read More
Monthly performance

Monthly performance

Every month, we publish our performance from the previous month.

Read More

General News NEWS

Priors Estate community day

We are joining with the Priors Community Hub to put on a community day for the Priors Estate.

Read full article

Community NEWS

Meet our new team

We’re delivering our ground maintenance service in-house!

Read full article