Performance

We are committed to delivering services right the first time. We regularly monitor our performance to identify ways we can improve in the future.

If you are unhappy with the service that you have received from us, please let us know.

Here is our self-assessment against the Housing Ombudsman Complaint Handling Code

These are twelve set questions that measures our performance and quality of services

This panel independently reviews our performance and commissions service reviews if they see fit.

A look at our latest Annual Report and a summary of our Value for Money Statement.

Every month, we publish our performance from the previous month.

General News NEWS

We’re pleased to launch our first Sustainability Strategy for 2025-26

General News NEWS

We’re delighted to have been offered £3.4m from the Government’s Warm Homes: Social Housing Fund Wave 3.