This survey enables Havebury to measure satisfaction with our services and to benchmark our services against those of other housing associations in order to identify service improvements.
The 6 core questions relate to satisfaction in the below categories:
- Havebury’s service
- Quality of your home
- Your neighbourhood
- Rent being value for money
- Repairs
- Havebury listens and acts on your views
Here are the results from our latest survey.
