Improved Tenancy and Estates Services
It is our aim to ensure our tenants issues are dealt with and resolved as soon as possible and to do this, we have made some changes to our Tenancy and Estate Services. Following an extensive review, we have improved our services, the main points that our tenants need to know are:
- Tenants will no longer be allocated a specific advisor, any member of the Tenancy and Estates Team will be happy to help.
- When you call up, a member of the duty team will work proactively to resolve the issue there and then!
- If the issues required further attention or a follow up visit, a Tenancy and Estates officer or a Ranger will visit ASAP.
- Our Tenancy and Estates Team will be out and about on the estates and making home visits. Their aim is to resolve problems and issues more efficiently.
You can still reach us on the same number 0300 3300 900 or email email@example.com