Property and injury liability claim form

Property and injury liability claim form

This form is to be used for property and injury liability claims only. Before completing the form please read the following information:

You should only use this form if you wish to claim for an incident that has caused loss or damage to your property, and/or personal injury

  • The acceptance of this form does not imply liability for your claim has been accepted by Havebury or you will automatically receive compensation
  • If you have Home Contents, Buildings or Motor insurance covering your losses, it can be advantageous to submit your claim to your own insurer to handle on your behalf. You will only be compensated under this claim, if Havebury has been negligent
  • Havebury’s insurers are allowed up to 90 days from the date they acknowledge your claim to complete their liability investigations
  • Havebury do not handle liability claims internally. Havebury’s insurer will communicate with you directly and take full ownership of liability and settlement decisions
  • Please complete all relevant sections. Incomplete forms will delay the processing of a claim.

Proceeding with your property and injury liability claim

To make things easier for you, you can choose to complete this form online. By doing this, your completed form will be sent directly to the insurance team for processing. However, we understand not everyone likes to do things online, so if you would prefer to complete a paper copy of the form you can do so by clicking here. When you have finished please email the form and any supporting documentation to or, alternatively, it can be posted to us;

Insurance Team
Havebury Housing Partnership
Havebury House
Western Way
Bury St Edmunds
IP33 3SP

Property and injury liability claim form

Your data and privacy

The information you provide to Havebury will be used to process your claim. We may share your information with our legal representatives, contractors or outside bodies who may be involved with the defence of the claim. To find out more about how we use your personal information and your personal information rights you can view our Privacy Notice here.

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