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This standard encourages all residents to take an interest in their neighbourhoods.
Decent Neighbourhood StandardThis is aimed at helping tenants understand their responsibilities as neighbours to one another.
Good Neighbourhood CharterThe Housing Ombudsman Service published a new Complaints Handling Code in July 2020.
All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf
#Respecting #Engaging #Fair #Complaints
