Every tenant’s situation is different. If you’re struggling to pay your rent, please call us as soon as you can to find out how we can help. Our Income Team can agree an individual payment plan with you to best suit your circumstances. They can also help you apply for the relevant benefits if necessary.
To speak to a member of our Benefits Advice Team, call 0300 3300 900, selecting options 2, 2 and 3. Or you can call the same number to speak to the Income Team, selecting options 2, 2 and 2. Both departments can also be contacted via firstname.lastname@example.org.