Paying your rent: how to make a payment

Pay online via myHavebury

The easiest way to check your balance and make a payment online is through the brand new tenant portal, myHavebury. 

All you need is your Havebury account reference number, your surname, your date of birth and a valid email address. 

You can also easily download the apps via your smartphone or tablet. 

Direct Debit

You can pay any day over the phone on either a weekly, 2 weekly, 4 weekly or monthly basis. If you are the bank account holder, you can set up a Direct Debit with a member of the Income Team over the phone. If you would prefer, we can send you a Direct Debit Form to complete which will enable us to be able to take the money from your bank/building society account at the time you ask us to do so.

Telephone

You can pay using our automated telephone line 24/7. All you need to do is call 0300 3300 900, select option 2, option 2, option 1 and quote your 19 digit Havebury Payment Card number and credit or debit card details.

Post Office and PayPoint

You can pay using your existing Havebury Payment card at a choice of locations across the UK, and abroad! This includes the Post Office and PayPoint.