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How to pay your rent

How to pay your rent

There are many ways to make a rent payment - just choose the one that suits you best.

Via myHavebury

The easiest way to make a payment is through myHavebury. 

All you need is your Havebury account reference number, your surname, your date of birth and a valid email address.


You can also download the app via your smartphone or tablet.

Apple App
Android App

Via Direct Debit

Your rent can be taken by Direct Debit on any day, on either a weekly, two-weekly, four-weekly or monthly basis. If you are the bank account holder, you can set up a Direct Debit with a member of our Income Team over the phone. If you would prefer, we can send you a Direct Debit form to complete and send back to us.

By phone

You can pay using our automated telephone line 24/7. All you need to do is call 0300 3300 900, selecting options 2, 2 and 1. You’ll then need to quote your 19 digit Havebury payment card number and your credit or debit card details.

Post Office, PayPoint and Payzone

You can pay using your existing Havebury payment card at a choice of locations across the UK, and even abroad! These includes the Post Office, PayPoint and Payzone outlets. Click the relevant outlet to find your closest location.

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The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.

All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf

#Respecting #Engaging #Fair #Complaints