My fencing needs replacing how long would this take?
Due to the high demand for new fencing at households, the average waiting time is approximately 12 months. Although this can vary depending on circumstances.
My fencing is dangerous and 12 months is too long to wait. What can I do?
It’s your responsibility for the wellbeing of adults, children and pets in the garden. Havebury would not be liable for any injury caused by fencing issues. If you consider the fence to be ‘dangerous’, please report it. One of our technicians will inspect the fence within the first four weeks. They will asses if we can make any temporary repairs. We will also offer to remove the fence – but we still may not replace the fence within 12 months.
What will my new fencing look like?
Regardless of what your previous fence used to be or who installed it, Havebury does not replace fences on a like for like basis. We will install 6ft timber fencing to public boundaries only, or a 3ft chain link with a 6ft privacy panel to dividing boundaries. Havebury no longer offer the facility to pay to upgrade the fencing.
What happens if there is a dividing boundary?
If a dividing boundary is shared, Havebury cannot enforce a homeowner to contribute. If the fence is jointly owned by Havebury and your neighbour, no repair or replacement can take place without consent from both parties. This may not be what you would expect where there is a party fence but this is the legal advice from our solicitors. If the repair/replacement of the fence is made due to deliberate damage, the relative party will be expected to pay for the works via a recharge.
Is the fencing policy the same for everyone?
Yes – Our new and updated fencing policy applies to all tenants. Irrelevant of age, gender, marital status, religion or income.
Am I able to carry out fencing works myself?
Yes – Although you will need to apply for permission from us before starting any works.
Got a question about fencing?
Please contact the team at firstname.lastname@example.org.
Updated Fencing Policy Download FAQs as PDF