If you have any more questions about fencing at your property please email firstname.lastname@example.org who will be happy to help.
Due to high demand, the average waiting time is approximately 12 months. However, this can vary depending on circumstances.
The wellbeing of adults, children and pets in your garden is your responsibility. We are not liable for any injury caused by fencing issues. If you consider the fence to be dangerous, please report a repair. One of our technicians will inspect the fence within four weeks and will advise whether we can make temporary repairs. We will also offer to remove the fence, but please note that we still may not replace the fence within 12 months.
We do not replace fences on a like-for-like basis. We will install 6ft timber fencing to public boundaries only, or a 3ft chain link with a 6ft privacy panel to dividing boundaries. We no longer offer the facility to pay to upgrade the fencing.
If your fence is shared with a homeowner, Havebury cannot force them to contribute to its replacement. In addition, no repair or replacement can take place without their consent. This is the legal advice from our solicitors. If the repair/replacement of the fence is made due to deliberate damage, the relevant party will be expected to pay for the works via a recharge.
Yes. It applies to all tenants regardless of age, gender, marital status, religion or income.
Yes. Please apply for permission from us before starting any works.