What grade is your Neighbourhood?
Havebury introduced Neighbourhood Grading in 2013 to ensure consistence of service across all our areas and to establish what each Neighbourhood requires for improvement.
So far with the assistance of our Havebury area monitors we have successfully carried out grading on all of our Neighbourhoods and even been back to start the grading process again to see if any improvements were made and therefore increase the scoring.
Every one of our Neighbourhoods have been graded on a criteria provided by HouseMark (similar to a comparison website, but for housing associations). We are working hard to create projects to help rectify any areas for action to increase the next rating.
Remember that the Neighbourhoods are graded as the following:
- Several parts need attention to improve appearance
- Some improvements needed but overall, estate is in good condition
- Neighbourhood clean, tidy and well looked after