The Place

Welcome to The Place. You can use this page to enter competitions, complete polls and survey's and tell us what really matters to you!

We think it’s really important that you shape the services you receive from us. By using this page we are hoping you will share with us feedback on how you are feeling, how you think we are doing and so much more! We want you to use this page as the hub for your feedback. If you want to see anything featured or feel like anything is missing from this page please do email communications@havebury.com

We currently have no live surveys or consultations, but keep checking back for more soon!

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You said... We did...

pet policy - The Place

Pet Policy Consultation March 2022

In March of this year, we asked for your feedback to help shape our pet policy. Here you see how your feedback has helped develop our new pet policy.

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Support fund policy - The Place (1)

Support Fund Policy Consultation March 2022

In March 2022, we asked you to help us develop our support fund policy. You can find out more about the questions we asked and the policy here.

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Complaints and compliments you said we did The Place (1)

Complaints - December 2021

Our customer experience team has been working hard over the past year to transform the way we deal with your complaints. Throughout 2022 we’ll be implementing some of those changes click here to see what they are

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Anti social behaviour policy update

Anti-social Behaviour Policy Consultation September 2021

A few months ago we asked you to help us develop our Anti-social Behaviour Policy. You can find out more about the questions we asked and the policy here.

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Tenant Engagement - blog image

Aids and Adaptations Policy Consultation September 2021

A few months ago we asked you to help us develop our Aids and Adaptations Policy. You can find out more about the questions we asked and the policy here.

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Survey Results

Shared Owners and Leaseholders consultation - January 2022

We asked our Shared Owners and Leaseholders about how they wanted to communicate with us.

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_Havebury News Winter feedback v2

Havebury News Feedback - Winter 2021

We asked for your feedback for our Winter 2021 edition of Havebury News.

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Decant Policy The Place Image

Decant Policy Consultation - September 2021

Here is what you told us to help us shape our decant policy

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Service delivery - website

Service Delivery Survey - September 2021

We asked: do you feel confident that you can contact us when you need to?

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Havebury News Feedback - Spring 2021

We asked you to review the content in Havebury News

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Tenant Engagement Survey - January 2021

We asked you if you wanted to engage with us

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Furlough Survey - December 2020

We asked again how you had been financially affected by Covid

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Furlough Survey - April 2020

We asked how you had been financially affected by Covid

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Communications Survey - October 2020

We asked you to give us feedback on our tenant facing communications

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