Our servicing contract
Jun 21st 2024We’re pleased to announce that from 1 August 2024, Liberty Group will be working alongside us to deliver our servicing, repairs and installation contract.
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Team training – Friday 28 June 2024
Jun 18th 2024On Friday 28 June, our Neighbourhood and Estates team are training and won’t be available to take any incoming calls or emails on this day. The usual service will resume on Monday 1 July 2024.
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Meet our resident, Marjorie
Jun 17th 2024Marjorie has lived in one of our independent living schemes in Bury St Edmunds for seven years.
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Havebury News spring 2024
Jun 13th 2024Havebury News spring 2024 is now available for you to read.
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Tackling fly-tipping
Jun 13th 2024Fly-tipping is a common problem amongst the wider community.
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Barbecue safety
Jun 7th 2024As we head towards summer, many of you may be thinking about getting the barbecue out. Here are some safety tips to ensure your barbecue is both safe and enjoyable.
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Grounds maintenance – meet team one
Jun 6th 2024In March, we caught up with Kevin, James and Jasmine as they worked on the Howard Estate in Bury St Edmunds. Jasmine’s team covers part of Bury St Edmunds, Beck Row, Brandon, Flempton, Fornham, Mildenhall, Red Lodge, Risby and West Row.
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We’re sad to share the news that Steve Arbon, one of our technicians, has passed away.
May 31st 2024Steve was a member of our team for over 41 years.
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Hoarding Awareness Week 2024
May 14th 2024This week is Hoarding Awareness Week. We want to raise awareness about hoarding and help you understand a little more about some of the reasons why people hoard and the challenges it brings.
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Mental Health Awareness Week
May 13th 2024Mental Health Awareness Week 2024 will take place from 13 to 19 May, on the theme of “Movement: Moving more for our mental health”.
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Our customer service standards
May 9th 2024In October 2023, we launched our One Common Goal campaign, which laid out a set of commitments our technicians make when they enter your home to carry out repairs. We’ve put these commitments in place to ensure that you, our resident, always comes first, and you know exactly what to expect.
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We’re a finalist at the Inside Housing’s ‘Housing Heroes’ Awards.
Apr 29th 2024We're pleased to share that we've been shortlisted for two awards at the Inside Housing's 'Housing Heroes' Awards.
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