We think work should be more than just a job; it should be a place where you feel valued, supported, and inspired. We want to create a positive and welcoming atmosphere where our people can succeed, both professionally and personally. We offer a range of employee benefits and wellbeing initiatives, but we also celebrate achievements, and promote growth. From flexible working, to team events and job development opportunities, we’re proud to offer more than just the basics, because when our people thrive, so does our community.

Joining our team means you’ll enjoy a competitive salary, 28 days’ holiday each year (plus bank holidays!), which grows to 32 days once you’ve been with us for three years. Depending on your role, you can also take advantage of our flexible hybrid working, splitting your time between home and our office in Bury St Edmunds.

Delivering great services requires the support of a great team – and in 2024/25, we were proud to feature on several Great Place to Work – Best Workplaces Lists, including:

But that’s not all, find out more below.

We’re committed to helping every team member grow and develop. We offer a range of learning opportunities, including on-site courses that are tailored to your needs. Where relevant, we also run mandatory corporate training to make sure everyone has the knowledge and skills they need in their role.

You can also complete qualifications and extra training if you find anything that interests you. These should be linked to your role and the area you work in, and we’ll cover the course fees, exam costs and even any essential course books you need along the way.

We also offer all employees the option to reclaim the cost of one annual professional subscription per year.

This online portal, offers access to over 4,000 retailers including many high street names. Get discounts online or instore, you can also earn cashback on some purchases too.

Having a healthy team, physically and mentally is really important to us. For this reason, we offer a range of benefits ensuring you are keeping yourself in good health.

Simplyhealth provides a cash plan health care scheme for all team members, where you can claim up to £175 on dental care per year, as well as the cost of health screening, eye tests, prescriptions, counselling and so much more.

GP24 allows you access to same-day GP consultations. Offering open referrals, fit notes, and local ePrescription deliveries: Comprehensive support for your health needs.

Bereavement and probate support from Health Assured We understand that dealing with loss is never easy. That’s why we offer bereavement and probate support through Health Assured.

Everest funeral concierge This service offers both pre-need and at-need support, with no limit on the number of lives covered. Including; will writing, funeral planning and support when you need it.

We also offer life assurance – a payment of X3 your salary and a free flu jab every year.

We offer a pension between 7% – 12% dependent on individual contribution. This is provided by Aviva.

We have an onsite car park which is free to all employees, on busier days there is street parking available.

We also currently offer free electric charging points in the car park.

Get Headspace at no cost, from us to you. 1000+ hours of mindfulness and sleep content which fit around busy schedules.

We understand the importance of listening to our team members and understanding everyone’s individual needs. We have champions across the business who are there for you to talk to should you need. These include:

  • Equality, Diversity and Inclusion (ED&I)
  • Mental health
  • Domestic abuse
  • Menopause

Every two years we host our staff conference. It’s the perfect way to shout out about everything amazing we have done throughout the year as well as take part in some team building fun.

Elevate management training

Our Elevate programme, was created based on our teams feedback, with the goal of making management more consistent across the business.

Two key tools have shaped the programme: Situational Leadership and the DISC model. These have helped our managers better understand themselves and how to adapt their leadership style to support their teams.

Quiz nights

We hold quiz nights in the office which is the perfect chance to catch up with colleagues over some food and your chance to be crowned the winners.

Team building

We understand how important it is to have a great team and you can be sure these team building days will have you feeling connected.

Social events

We like to bring our people together, out of work time as a chance to relax, unwind and take part in some fun activities like bowling, bingo and pub nights to name just a few.

“LGBTQ+ Housing Pledge”

Stonewall Housing Currently working towards Pledge Plus accreditation

“DAHA accreditation”

Domestic Abuse Housing Alliance Foundation accreditation

“Best Workplaces for women”

Great Place to Work UK 2025