Find out how to make a complaint or provide a compliment.

Discover how you can pay your rent online, on the phone or in person.

Find out how you can report a repair or discuss an ongoing one.

Find out how we deal with anti-social behaviour issues in our communities.

Get involved with us

Get involved in what’s happening at Havebury.

Click below to find out more.

  • Become a community champion
     
    Our community champions will play an important role in linking us with local communities. They’ll help share feedback, raise concerns, and highlight the issues that matter most to you and your neighbours.
     
    By working closely with our champions, we hope to respond more quickly and effectively, ensuring every community has a strong voice.
     
    This opportunity is available to our residents only.
     

Engage with us

Have your say and make a difference!

Next Event: Resident drop-in

The Thetford Guildhall, Thetford IP24 2DS
Thursday 16 July
3.30pm – 5pm

The Place

Have your voice heard. Complete surveys, polls and find out what we do with your feedback.

Damp and mould

If you’ve noticed damp, mould or condensation in your home. Find out here how you can report it to us.

Find a home

We don’t hold a waiting list for our homes, all of our nominations come from local authorities. Find out more here.

Report ASB

Find out more here about how you can report anti-social behaviour to us.