We own and manage over 7,700 homes for rent and shared ownership in the east of England. Our goal is to be the trusted provider of good-quality homes and services.
Find out how to make a complaint or provide a compliment.
Discover how you can pay your rent online, on the phone or in person.
Find out how you can report a repair or discuss an ongoing one.
Find out how we deal with anti-social behaviour issues in our communities.
getting to know you
Our resident survey
We want to make sure every resident receives the best possible service from us. To help us do this, it’s useful to understand a little more about you and your household. For example, if you let us know about a disability, medical condition or accessibility need, we can tailor our services to ensure they’re as accessible and supportive as possible.
We know that sharing personal information can feel sensitive, and we want to reassure you that your responses will only be used to help us improve our services. Of course, it’s completely your choice. If you’d rather not share this information, that’s fine too, just let us know, and we’ll add an ‘opt-out’ note to your record.
Engage With Us
Get involved in what’s happening at Havebury.
Have your say and make a difference!
Next Event: Resident drop-in
The Place
Have your voice heard. Complete surveys, polls and find out what we do with your feedback.
Damp and mould
If you’ve noticed damp, mould or condensation in your home. Find out here how you can report it to us.
Find a home
We don’t hold a waiting list for our homes, all of our nominations come from local authorities. Find out more here.
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