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- We have recommenced our responsive repairs service - If you had a repair booked in that was postponed due to lockdown, we will be in touch with you soon to rearrange your appointment.
Havebury Housing Partnership
Havebury owns and manages over 6,800 homes for both affordable rent and shared ownership across the east of England. We work with local authorities, agencies and other housing associations to meet the local housing need, and take pride in both our homes and our communities.
Coronavirus
Click here for the latest information about the pandemic and how it affects you.
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Pay your rent
You can make payments by phone, app or text. You can also pay online or through AllPay.
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Anti-social Behaviour
Find out how we deal with anti-social behaviour issues in our communities.
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Rent a Garage
We have a number of garages available to rent in Bury St Edmunds, Haverhill and beyond.
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Complaints And Compliments
If you are unhappy with the service that you have received from us, please let us know.
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LATEST NEWS
Havebury’s Emergency Repairs
We are temporarily removing the ability for you to book an emergency repair via myHavebury. We have identified some improvements we would like to make in terms of: how you report repairs via myHavebury...
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The Howard Estate Green Hearts – a community truly pulling together
Founder of The Howard Estate Green Hearts, John Chandler explained that tenants originally came together to create care packages for NHS staff during the first national lockdown last March. He said: “I run a...
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The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.
All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf
#Respecting #Engaging #Fair #Complaints