We own and manage over 8,000 homes for rent and shared ownership in the east of England. Our goal is to be the trusted provider of good-quality homes and services.
Find out how to make a complaint or provide a compliment.
Discover how you can pay your rent online, on the phone or in person.
Find out how you can report a repair or discuss an ongoing one.
Find out how we deal with anti-social behaviour issues in our communities.
Get involved with us
Get involved in what’s happening at Havebury.
Click below to find out more.
Become a community championOur community champions will play an important role in linking us with local communities. They’ll help share feedback, raise concerns, and highlight the issues that matter most to you and your neighbours.By working closely with our champions, we hope to respond more quickly and effectively, ensuring every community has a strong voice.This opportunity is available to our residents only.
Getting to know you - Take our resident survey
We want to make sure every resident receives the best possible service from us. To help us do this, it’s useful to understand a little more about you and your household.
So we can get this information accurately we are asking residents to complete a short survey.
Everyone who takes part will be entered into a prize draw to win a £100 supermarket voucher of your choice.
Engage with us
Have your say and make a difference!
Next Event: Resident drop-in
The Place
Have your voice heard. Complete surveys, polls and find out what we do with your feedback.
Damp and mould
If you’ve noticed damp, mould or condensation in your home. Find out here how you can report it to us.
Find a home
We don’t hold a waiting list for our homes, all of our nominations come from local authorities. Find out more here.
Report ASB
Find out more here about how you can report anti-social behaviour to us.
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