See How We Are Doing | Havebury Homes

You can use this page to see how we are doing inline with key performance indicators as well as find out ways you can get involved.

You can find out up to date performance information here.

The TSMs are set questions: there are twelve ‘tenant perception’ (TP) questions we will ask you, and ten we will…

Your feedback is really important to us. It helps us understand what we’re doing well and where we need to…

The Housing Ombudsman Service (HOS) published a new Complaint Handling Code in April 2022. This became statutory on 1 April…

Find out more here about our Payment Reporting and Public Contract Regulations statistics.

We publish our annual report, financial statements, and value for money statement every year. These reports detail our performance over…