Residents

Manage your home

Here is some useful info to help you manage your tenancy.

Resident voice

Find out how you can have your voice heard, and what we do with your feedback.

Repairs

Find out how to report a repair or discuss an ongoing one.

Keeping you safe

Find out how you can keep yourself safe in your home.

Supporting you

We are here to support you.

We know that everyone’s needs are different. The way one resident prefers to communicate, receive information or access our services may not work for someone else. Sometimes, a small change can make a big difference.

If you let us know about your communication preferences, support needs or any reasonable adjustments you require

We’d love to hear from you!

We will listen to your voice however you choose to share it with us. We will use your comments to make our services better. We will tell you where we’ve done this using plain and simple language, in a timely way. Where we haven’t used your feedback, we’ll explain why.

Resident voice