This means you have ownership of your flat, but Havebury owns the block in which you live. Under the lease, Havebury is responsible for the maintenance of all shared areas and services. You will need to pay service charges to cover the costs of maintenance, plus any major works that are carried out on the building.
2021 Fire doors
If you have recently received a letter from us regarding having a new fire door and would like to complete the online confirmation form, click here.
Buildings insurance
As a leaseholder, your property is covered under Havebury’s Building Insurance Policy. However, you will still need to insure the contents of your home yourself. Find out more about our recommended home contents provider here.
Reporting repairs
If you wish to report a repair relating to the building or any communal areas, call 0300 3300 900, pressing options 2, 1 and 1. You can also report repairs via myHavebury.
Further enquiries
For any questions about your lease, call 0300 3300 900 and ask to be transferred to the Resident Services Team. Alternatively, complete the contact form below.
