Here is some useful info to help you manage your tenancy
From amending your tenancy details, more about your home and how you can report things to us, we are here to help!
Can’t find what you are looking for? Click the button below to find out how to contact our teams.
Find a home
There are several ways you can find a home with us. Social or Affordable Rent We don’t hold a waiting…
Your new home
We want you to know what to expect when you rent a home from us, so we have created a…
Mutual Exchange
To support residents to move house, we offer and support mutual exchanges. A mutual exchange allows you to ‘swap’ your…
Amending your tenancy details
You can use the forms on this page to make amends to your tenancy including applying for a joint tenancy…
Anti-social behaviour and hate crimes
We want your home and neighbourhood to be a safe place to live. What is a hate crime? Hate crimes,…
Pests in your home
Nobody wants to share their home with pests. They’re unpleasant, can spread disease, and can make it difficult to enjoy…
Report something to us
Need to report tenancy fraud or ASB? You can use the quick links on this page.
Permission for improvements and alterations
It’s important to remember that you must request permission before making improvements or alterations to your home. Permission requests are…
Tenancy fraud
A report by the Tenancy Fraud Forum and Fraud Advisory Panel estimated that 148,000 social housing homes in England are…
Home contents insurance
Insuring your home contents gives you peace of mind, should the worst happen. Reasons to choose My Home Contents Insurance…
Pets in your home
Our policy does not require everyone to request permission to keep a pet, providing they meet specific requirements. This means we will…
Ending your tenancy
If you’re moving out of your home, you need to give us four weeks’ notice. If you are transferring residents…
