You can use this page to see how we are doing inline with key performance indicators such as our monthly and annual Tenant Satisfaction Measures and our monthly reports.

Monthly performance

You can find out up to date performance information here.

Monthly Tenant Satisfaction Measures (TSMs)

The TSMs are set questions: there are twelve ‘tenant perception’ (TP) questions we will ask you, and ten we will…

Annual Tenant Satisfaction Measures (TSMs) 2024-25

Your feedback is really important to us. It helps us understand what we’re doing well and where we need to…