Electrical inspections | Havebury Homes

An EICR (Electrical Installation Condition Report) is a formal safety assessment of your homes fixed electrical wiring, consumer units, sockets, and lighting. Conducted by qualified electricians, it detects hazards, wear, and faults to prevent fires and electric shocks.

We will complete an electrical inspection in your home every five years. If you are a shared owner, this does not apply to you and you will need to conduct your own electrical inspections if you need one. It is important to note that we won’t check the electrical appliances you have in your home.

28 days after your electrical inspection, you will receive you EICR (Electrical Installation Condition Report).

An EICR is marked as either “satisfactory” or “unsatisfactory”. If further works are needed, we will discuss this with you and make an appointment to get the issue resolved. If you ever need another copy of your EICR, please get in touch with the team, they would be more than happy to send you another one.

We know that the thought of an electrical inspection can be a little daunting, as our inspectors need to look at every room in your home.

Don’t worry, they can help move items of furniture if needed and will always help you put it back at the end of the inspection.

The team are really keen to work with you to get any issues resolved and understand your circumstances.

If you are concerned about anything, we are happy to meet with you, and walk around your home. We want to give you confidence in what we will do during the inspection. It’s not as intrusive as you first think.

What we will do

✓ Carry identification

✓ Treat your home with respect

✓ Follow all relevant health and safety procedures

✓ Leave the work area safe and tidy

What you can do

✓ Please ensure someone aged 18 or over is at home.

✓ Make sure we can access your home at the agreed time.

✓ Let us know as soon as possible if you need to rearrange your appointment.

While most appointments go ahead as planned, we understand that sometimes residents may have concerns that make it difficult to let us into their home.

Recently, one resident contacted us to explain they were feeling anxious about their upcoming electrical safety inspection. Because of these worries, they had cancelled several appointments and weren’t sure why the inspection was so important.

After listening to their concerns, our team worked together to provide the support they needed. We arranged for one of our electrical specialists to speak with the resident, answer their questions and explain exactly what would happen during the inspection. Before the appointment, they also visited the home to show the resident which areas would need to be accessed and to discuss any adjustments that could help make the visit as comfortable as possible.

By taking the time to listen and understand the resident’s individual circumstances, we were able to put their mind at ease. The inspection then went ahead as planned, ensuring the home’s electrics were safe and up to standard.

The resident later thanked the team for their patience, understanding and support throughout the process.

This is a great example of how working together and having open conversations can help overcome concerns. If you’re ever worried about an upcoming appointment, please let us know. We’re here to listen, answer your questions and work with you to find the best way forward. You can email electrical@havebury.com

Other important things for you to check

Your smoke alarm

We recommend testing your smoke detector weekly.

To test a smoke detector, simply press and hold the test button in the centre or side of the device for five – ten seconds.

If the test has been successful, you should hear a loud sequence of beeps.

If the alarm doesn’t sound, replace the batteries and try the test again. If your unit is hard-wired please get in touch with us.

We have further advice on keeping your safe in your home in the event of a fire here.

Your RCD (Residual Current Device)

An RCD tracks the balance of current flowing through the live and neutral wires. We recommend you test this every six months.

Locate the RCD: Usually found on your main electrical switchboard, consumer unit, or sometimes a standalone socket outlet.
Identify the Test Button: Look for a button marked with a “T” or “Test”.
Press the Button: Push it to induce a safe, simulated fault. The RCD should immediately trip and cut the power.
Evaluate: If the power cuts, the RCD is working. If it does not trip, the device is faulty please call us immediately so we can make an appointment for you.