Mutual Exchange

Does my home have repairs I need to make, to ensure it’s in good order and ready to exchange?(Required)

Please read the mutual exchange leaflet, which includes a guide to what we expect your home to be like before you exchange. Also known as our Property Standard Guidance. If your home has damage, you, or someone else has caused, you must complete any repairs before applying to exchange. If, when we complete our inspection, we find that your home is in poor condition and there is damage still to be repaired, we will cancel the exchange. In some cases, we could take tenancy enforcement action. If you are concerned about this and would like some advice, please contact the Neighbourhood and Estates team on 0300 3300 900 Extension 7333 to arrange a pre-exchange visit.

Yes

No

Do you owe any money?(Required)

You must have a clear rent account for your house (and garage). You must have also have paid the balance of any chargeable accounts inc court costs, repairs, utilities etc. If you are registered for MyHavebury you can check this online at https://my.havebury.com/ or by contacting the Income Team on 0300 3300 900 selecting options 2 then 2 then 2

Yes

No

Have you received a notice?(Required)

You must not have a current notice of seeking possession in force or be subject to possession proceedings against you - this will have been served where there are outstanding debts, and / or breaches of your tenancy agreement (eg ASB, neglect of property).

Yes

No

Have you got a court order against you?(Required)

You must not have a court order against you giving a date for possession or any other relevant order against your tenancy.

Yes

No

Is the property you want to move to, too big or too small for you?(Required)

The exchange must not result in the overcrowding or under-occupation of the home you wish to move to. We will allow you to under occupy by one bedroom, however this is subject to passing an income and affordability assessment which would be carried out by our Income Team. You can use the www.citizensadvice.org.uk Housing Benefit - bedroom calculator for social housing tenants to check this

Yes

No

Have you made any changes to your current home without permission from us?(Required)

If you have made any improvements to your home, you must have received our written permission. If you do not have our permission you must apply for this and receive retrospective permission before you apply to exchange. Further information can be found at www.havebury.com searching tenants alterations

Yes

No

Does my home have any adaptations?(Required)

If your property has been adapted and the new tenants do not require the adaptations, you may not be allowed to exchange.

Yes

No

Signature(Required)

Please sign and date here to agree that you have answered ‘No’ to all the above statements. If you have answered ‘No’ to all the statements and signed above, then you can continue to complete your mutual exchange application. However, if you have answered ‘Yes’, to any of the statements, please contact the Neighbourhood and Estates team on 0300 3300 900 entering extn 7333 to discuss any concerns before you continue to complete the application.

Date(Required)

Your application cannot be processed online, please call 0300 3300 900 extn 7333 to discuss your situation further.

Tell us about your current landlord

Are you a Havebury resident?

Yes

No

Name of current landlord(Required)

Address of current landlord(Required)

Street Address Address Line 2 City County Postcode

Phone number of current landlord(Required)

Email contact for current landlord(Required)

Current housing officer name

First Last

Tenancy start date(Required)

Use this space to tell us the date your tenancy started, it's ok if you don't know the exact date.

Tenancy Type

Medical Information

Do you have any medical conditions that will affect your housing?

If YES please give details

Do you require any disabled adaptations?

If YES please give details

Financial Information

Is your rent account up to date?(Required)

Your rent account must be clear to apply to exchange.

Yes

No

Do you owe any other debt to us?(Required)

If yes - please contact our Income team to discuss this before you complete this application

Yes

No

If YES, what is this for and how much do you owe?

Are you in receipt of either of these benefits?(Required)

housing benefit

universal credit

N/A

If you do get universal credit what date do you receive this and is this paid directly to yourself or your landlord?

Your mutual exchange

What kind of an exchange is this?(Required)

2 way

3 way

4 way

5 way

6 way

7 way

Details of the property you want to move to

Address(Required)

Street Address Address Line 2 City County Postcode

Resident's full name(Required)

This is the lead tenant on the tenancy

First Last

Joint resident's full name

This is the joint tenant on the tenancy if applicable.

First Last

Is this a Havebury property?(Required)

Yes

No

If this is not a Havebury property please provide the Landlord's details below

Please provide Name, Address, Telephone number, Email address and Housing Officer Name

Details of any other properties in the exchange.

Details of the other properties involved

Please provide the name(s), address' and landlords of the other properties involved in this mutual exchange

Please provide any additional information

Declaration(Required)

• I/we confirm that the information provided in this form is a true representation of my/our current housing circumstances and acknowledge that if I/we have knowingly provided false or misleading information, the application for a mutual exchange will be refused and may put my/our tenancy at risk.
• I/we understand that any breaches of tenancy conditions must be remedied before the exchange can be approved.
• I/we understand that there must be a clear rent account including any court costs, recharges or any other debts owed to Havebury or the exchange will be refused.
• I/we understand that if moving to a Havebury home I/we will need to make a rent payment at the start of the new tenancy.
• I/we have read the mutual exchange leaflet and property standard guidance here and understand that I/we take responsibility for ensuring my/our home meets the standard. If on inspection my/our home is found to be in poor condition and there is damage, the application will be cancelled, and further tenancy action may be taken.
• I/we understand that a property inspection must be completed and the property condition satisfactory before approval is given.
• I/we understand that an electric and heating check must be completed as part of the exchange. If there is gas this will be capped for safety over the weekend of the exchange.
• I/we will accept the property in its existing condition and decorative order. This also includes the garden and any outbuildings. I/we will take on responsibility for any future repairs that are our responsibility and for non-standard fittings.
• I/we understand that if the outgoing resident leaves any belongings in the property including rubbish, then these items will be my/our responsibility to remove.
• If applicable I/we consent to Havebury exchanging information with other agencies for the purpose of giving & receiving references.
• I/we understand that the exchange cannot take place until written approval has been given by Havebury and the legal paperwork has been signed by all parties involved.
• I/we understand that any residents involved in the exchange can withdraw at any time and Havebury will not be held responsible for any inconvenience caused or charges incurred.
• I/we confirm that I/we have read the above statements and fully understand the terms and conditions that apply with this mutual exchange.

If you are joint residents, BOTH parties must sign and date this form.

I agree to this declaration

Please sign and date here (lead resident on the tenancy)(Required)

Date(Required)

Joint tenant's full name (joint tenant on the tenancy if applicable)

First Last

Date

Who can apply?

How do I find an exchange?

Making an application

Your application cannot be processed online, please call 0300 3300 900 extn 7333 to discuss your situation further.

Your current address and personal details (lead tenant on the tenancy)

Who else will reside at your new address?

Tell us about your current home

Tell us about your current landlord

Medical Information

Financial Information

Your mutual exchange

Details of the property you want to move to

Details of any other properties in the exchange.

What happens next?