Report something to us | Havebury Homes

Report anti-social behaviour

In many cases, it is better if you speak to your neighbours directly about this – they may not be aware of the impact what they are doing is having – loud music, for example.

You can call our Neighbourhood and Estates team on 0300 3300 0900, selecting options 3 and 1 or you can enter extension number 7333 when prompted. You can email the team on myarea@havebury.com.

You can report fly-tipping and abandoned vehicles on myHavebury.

If the behaviour is criminal, contact 101, or 999 if there’s a risk to life.

Or you can complete the online form below

Your Name(Required)

First Last

Email(Required)

Address(Required)

Street Address Address Line 2 City County Postcode

Phone(Required)

Please let us know the address or location of where the anti-social behaviour is happening

Please give details of the behaviour(s) you have been experiencing(Required)

Please give details of how often this is happening(Required)

When did this last happen?

Please give details on what (if anything) you have tried so far to rectify the situation(Required)

Contacting your neighbour(Required)

We may need to speak to your neighbour about your complaint, have you thought about how this might affect your relationship with your neighbour, and are you happy for us to do this if we need to?

Yes

Unsure

ASB Log Sheets(Required)

It may be necessary to open an ASB case to keep track of actions and incidents, in order to do this we would require regular updates from you usually in the form of log sheets. Would you like these log sheets sent to your email address provided?

Yes

Submit completed log sheets

If you are submitting log sheets to this form please do so here.

Max. file size: 50 MB.

Reporting tenancy fraud

Aswell as the financial risks, tenancy fraud creates negative social impact and stops communities from thriving. The lack of a settled home to those who truly need it has an adverse effect on the education of children, health and employment prospects and the creation of safe communities. It is imperative that the allocation and use of our homes is aligned with our objectives and the idea of social housing as a whole.

We work in partnership with other agencies to investigate fraud, and when evidence demonstrates that tenancy fraud is occurring, we will take legal action to recover the property when other measures have failed.

If you suspect tenancy fraud is taking place in one of our homes, please contact us on 0300 3300 900 or make an anonymous report via our website here.

Address of property being sub-let (including postcode if known)(Required)

Type of sub-letting:(Required)

Tenant is no longer living at the property and is renting it out

Tenant is still living at their property but renting out one or more rooms

Description of people suspected of subletting, including any useful information such as names*(Required)

The next fields are not compulsory. If you wish to be informed about the progress of your report, please enter your details. Your details will not be used when investigating a report

Name

First Last

Phone

Address

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Do you agree to Havebury Housing Partnerships Privacy Policy?(Required)

We are collecting and processing your personal data for the purpose of report illegal Subletting. For more information about your rights, go to havebury.com/aboutmydata

Yes

Reporting fly-tipping

Fly-tipping is the illegal dumping of household or trade waste. It can vary in size, from as little as a single bag of rubbish, to domestic items such as furniture and fridges and has a real impact on your community.

What to do if you discover a fly-tip

If the offence is being committed at the time of the call, please contact your local police team by dialling 101.

We advise you not to touch fly-tipped waste, as it may be dangerous.

The council treats this as a serious offence and will prosecute anyone caught fly-tipping waste.

You can also use myHavebury to report fly-tipping in the area.

Once you are signed into the app you will see the new “tell us something” icon.

You also have the option of adding a photo to your report

When reporting a fly-tip, you will see a map, which you can use to select the location of the fly-tip.

Next, please tell us the nature of the fly-tip (and if you know who caused this issue).