Here you’ll see the answers to some of our frequently asked questions about fencing.
Our fencing standard explains when we will install new fences, as well as when fencing on our boundaries will be repaired or replaced. We use the same rules for all our homes so that everyone is treated fairly.
Fencing is only provided in the rear garden of a home, unless the front garden is the only garden. If front fencing is damaged, we can remove this, but it will not be repaired or replaced. For homes with side access, such as detached, semi-detached, or end-terrace properties, we’ll add a fence and gate, so the back garden is private and separate from the front.
Your fencing questions answered.
Will my fence be fixed or will I get a new one?
You’ll only get a new fence if one or more of the following apply:
- Your current fence can’t be repaired cost-effectively.
- There’s no fence, or the one you have doesn’t meet our standard.
- There’s a safety risk, such as a drop or fall hazard.
- We’re improving fencing as part of an estate enhancement project.
- An Occupational Therapy assessment says you need a specific type of fence.
- The law requires a fence to be installed.
We’ll only repair your fence if it’s cost-effective to fix it. Fences with concrete posts or gravel boards usually last a long time, so we’ll repair these where we can. If the fence can’t be repaired, we’ll replace it with a new one that meets our standard.
What will my new fence look like?
6ft wooden closeboard fencing where a boundary is next to public land. For example, if your garden adjoins a car park or public path.
6ft wooden closeboard fencing and a 6ft gate to divide the front and rear gardens.
3ft chain-link fencing will be used between neighbouring homes. If two homes are next to each other, a 6ft closeboard fence will be added at the part of the boundary nearest the houses to give some privacy, and chain-link fencing will continue from there. If the boundary isn’t next to another home, no privacy panel will be added.
* Please note that the privacy panel will be at least 3 meters long. In some cases, it may need to be longer than 3 meters to ensure it can be fitted correctly.
My fencing needs replacing, how long will this take?
Due to high demand, the average waiting time is approximately 12-18 months. However, this can vary depending on the circumstances.
I am concerned that the repair cannot wait 12-18 months. What can I do?
You’re responsible for keeping everyone in your garden safe, but if you think your fence is dangerous, please report it to our Repairs team on 0300 3300 900 entering extension number 7800 or you can email repairs@havebury.com. We can arrange for a technician to visit and make it safe, by adding supports, carrying out a temporary fix, or removing the fence and putting up temporary fencing until the full repair can be done.
I have a natural boundary in my garden. Will I have fencing in addition to this?
If your home has a natural boundary, you’re responsible for maintaining it. We are not required to install fencing where a natural boundary already defines the edge of your garden.
What if my fence is solely or jointly owned with a private homeowner?
If a fence bordering one of our homes is owned or shared with a private third party, we will make every effort to encourage the owners to uphold their responsibility, however we cannot enforce this. In certain circumstances, where there is a clear safety or security concern, we may carry out minor repairs.
I don’t want the fencing that the standard allows, what can I do?
You can apply for permission to install and fund a fence of your choice. Click here to find out more.
I am a shared owner, who is responsible for my fences?
If you are a shared owner, you will be responsible for any repairs and upkeep to the fences around your home.