How to pay your rent | Havebury Homes

It’s a condition of your tenancy that you pay your rent in advance. If you are struggling to pay, please contact us.

You can email our Income team at myaccount@havebury.com or call 0300 3300 900, selecting:

Options 3 and 2 and 1 or extension 7843 – to speak to a member of the team about your rent account balance, direct debits or payments
Options 3, 4 and 1 or extension 7305 – to speak to our Welfare and Benefits team

If you want to speak to a member of our Rent and Service Charge team about the calculation of your service charges, please chose options 3, 2 and 2 or extension 7315.

How can I pay my rent?

Via myHavebury

The easiest and most convenient way to do this is through your own online portal, myHavebury.

Not only can you make a payment but you can also view your account details, report a repair and much more!

To create an account, you will need to confirm:

your Havebury account reference number (you will find this on your payment card or on your annual rent statement)
your surname
your date of birth
your email address

Once registered, you can access myHavebury at the click of a button and via the App.

Once registered, you can access this all at the click of a button and via the App;

Apple App Store
Google Play Store

There are other ways you may want to pay:

Direct Debit

Your rent can be taken by Direct Debit on any day, on either a weekly, fortnightly, four-weekly, or monthly basis.

If you are the bank account holder, you can set up a Direct Debit with a member of our Income team over the phone. If you would prefer, you can complete the form below.

Name(Required)

First Last

Email(Required)

Phone(Required)

Address of Havebury property(Required)

Street Address Address Line 2 City/Town County Post Code

Your address (If different)

Street Address Address Line 2 City/Town County Post Code

Do you agree to Havebury Housing Partnerships Privacy Policy?(Required)

We are collecting and processing your personal data for the purpose of sending you a Direct Debit Form. For more information about your rights, go to havebury.com/aboutmydata

Yes

By phone

You can pay using our automated telephone line 24/7. All you need to do is call 0300 3300 900, selecting option 1 or extension 2280.

Post Office, PayPoint and PayZone

You can pay using your existing Havebury payment card at a choice of locations across the UK, and even abroad! These include the Post Office, PayPoint and Payzone outlets. Click the relevant outlet to find your closest location.