
Posted in: Community, General News, Tenants
Posted in: Community, General News, Tenants
Last winter, our technicians visited 322 homes to investigate reports of damp and mould. Our surveyors visited 83 of these homes to further investigate damp and mould problems.
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In October 2024, we caught up with Helen, an 88-year-old resident living in Haverhill. She talks passionately about trying to remain as independent as possible and how much her community means to her.
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We caught up with Karen Farrar, our influence and engagement advisor, about her role and the importance of resident engagement.
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We've been made aware of a burst water pipe in Haverhill
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On Wednesday 15 January 2025 , our out-of-hours team will cover our phone lines between 10.00 – 11.00 am for team training.
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In August last year, we invited all young artists between the ages of 4 and 12 to help design a sign for their local wildflower area. The project theme was “Wildflower Wonder.”
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We want you to enjoy living in a safe, secure and well-maintained community. That is why we routinely check the quality of the neighbourhoods we are responsible for through our estate inspections.
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You told us, via our repairs consultation in 2023, that you preferred it when our in-house teams carried out work in your homes. Earlier this year, we brought our electrical services in-house, including our electrical inspections. Here, Joe Williamson, our electrical contract lead, tells us more about his role in keeping you safe in your home.
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We understand that at this time of year, there is a lot more rubbish and recycling than usual, which can cause bins to overflow, waste to be incorrectly disposed of, and more cases of fly-tipping.
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Havebury News winter 2024 is now available for you to read.
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As you’ll know, earlier this year we brought our grounds maintenance service in-house. Our teams have worked hard over the summer to get to know our communities and our residents.
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