
We’ve launched our new repairs and maintenance policy
Jun 6th 2023Your feedback has helped shape our new policy.
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Your feedback has helped shape our new policy.
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Thank you to everyone who has attended our estate inspections so far. Since restarting these, we have had lots of feedback on how we can improve your local areas and how we can help you look after your area.
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A stock condition survey is an inspection to assess the age and condition of parts of your home, such as your kitchen and bathroom. They’re undertaken every five years.
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DAHA accreditation is the UK benchmark for how housing providers should respond to domestic abuse in the UK. It is the only project in the UK offering domestic abuse accreditation for the housing sector.
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Are you over 18? Do you rent one of our homes, or are you a shared owner? We have created a new Havebury Academy for Residents (Academy). The Academy is intended to ensure that our residents are ready and fully prepared to apply for positions on our Board and Tenant Experience Committee, as they become available.
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Last year we hosted six community days across our communities. These were an excellent opportunity for us to talk to you about what we were doing well and where we could improve.
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Havebury News spring 2023 is now available for you to read.
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Independent East* has secured almost £9m in funding to boost energy efficiency in hundreds of social housing homes.
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We are proud to be the first housing association to sign the Anti-Racism Charter.
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The way you find and apply for a shared ownership home has changed.
Read StoryPosted in: Home Ownership
From this week, the Neighbourhood and Estates team (formally called Tenancy and Estates) is now split into geographical patches.
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Based on your feedback, we have changed the options you hear when you contact us on our 0300 number.
Read StoryPosted in: Community, General News, Home Ownership, Tenants