About Us
Havebury Housing Partnership is dedicated to the provision of good quality affordable homes and housing services across west Suffolk. We work closely with local authorities, agencies and other housing associations to meet local social housing needs and to provide community services.
Havebury manages over 6,000 houses and flats in towns and villages around Bury St Edmunds and Haverhill.
Our vision
To be landlord, partner and employer of choice.
Our mission
By providing excellent housing and neighbourhood services which are fair, accountable, viable and innovative, we will ensure pride in our communities.
Our objectives
The following sets out our 10 key objectives, outlining some of the tangible results we aim to achieve before 2012.
1. Delivering the services people want - providing services right first time, every time; listening to our customers' needs and giving greater choice through innovation.
2. Developing new homes - playing our part in meeting the regional needs for new homes, built to meet or exceed design and environmental standards.
3. Increasing our housing stock by acquisition and management arrangements - building our property portfolio and improving our economies of scale and ability to enhance our services.
4. Broadening our range of influence - ensuring we play an active role in regional and national forums and with other organisations to develop their perception of Havebury.
5. Creating places where people want to live - listening, responding to and involving our customers in the development of decent neighbourhoods and homes.
6. Ensuring community inclusion - extending our role within the community to enhance the quality of life of those living within them, including financial inclusion.
7. Achieving environmental sustainability - minimising our environmental impact and that of our customers through reducing energy consumption and better recycling and reusing of materials.
8. Ensuring corporate sustainability - safeguarding Havebury's future and that of its customers, investors and employees through sound governance and management.
9. Being an employer of choice - selecting and investing in people in order to achieve an organisational culture based on the professionalism, attitude and passion of our employees.
10. Ensuring fairness and accessibility – adopting best practice to meet the various needs of the
communities and individuals we serve, ensuring we respect diversity.
