Publications, policies and statements

Publications, policies and statements

Here you will find information on our publications, policies and statements we have available.

Equality and Diversity

Equality and Diversity

We're committed to being a good landlord and building new homes, with our services being easy to access. We know that recruiting a diverse workforce enriches our collective experience and what we can do, as a whole.

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Modern Slavery

Modern Slavery

Slavery and human trafficking are a hidden blight in society. As a socially responsible business, Havebury has a responsibility to be alert to the risks, however small, in our business and in the wider supply chain.

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Policies and Documents

Policies and Documents

Our legal policies and documents directly affect our residents or the neighbourhoods they live in. They are scrutinised regularly, with residents involved in the review of customer-related policies.

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Declarations of interest

Declarations of interest

It is incumbent upon Board members and employees to declare any interests that may have the potential to conflict with their duties and ‘declaration of interest’ is a standard agenda item at all our Board and Committee meetings.

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Annual report and value for money statement

Annual report and value for money statement

Our 2023/24 Annual Report is available to view here.

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Complaints handling code self-assessment

Complaints handling code self-assessment

Our self-assessment against the Housing Ombudsman Service’s new Complaints Handling Code

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Corporate NEWS

The 2024 Independent East Conference

Yesterday, we attended the 2024 Independent East's Board and Engaged Tenants Conference.

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Corporate NEWS

We’ve been awarded the top consumer grade by the Regulator of Social Housing

In the summer, the Regulator of Social Housing (RSH) carried out our regulatory inspection.

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