Publications, policies and statements

Publications, policies and statements

Here you will find information on our publications, policies and statements we have available.

Equality and Diversity

Equality and Diversity

We're committed to being a good landlord and building new homes, with our services being easy to access. We know that recruiting a diverse workforce enriches our collective experience and what we can do, as a whole.

Read More
Modern Slavery

Modern Slavery

Slavery and human trafficking are a hidden blight in society. As a socially responsible business, Havebury has a responsibility to be alert to the risks, however small, in our business and in the wider supply chain.

Read More
Policies and Documents

Policies and Documents

Our legal policies and documents directly affect our residents or the neighbourhoods they live in. They are scrutinised regularly, with residents involved in the review of customer-related policies.

Read More
Declarations of interest

Declarations of interest

It is incumbent upon Board members and employees to declare any interests that may have the potential to conflict with their duties and ‘declaration of interest’ is a standard agenda item at all our Board and Committee meetings.

Read More
Annual report and value for money statement

Annual report and value for money statement

Our 2021/2022 Annual Report is available to view here.

Read More
Complaints handling code self-assessment

Complaints handling code self-assessment

Our self-assessment against the Housing Ombudsman Service’s new Complaints Handling Code

Read More

Corporate NEWS

We have an exciting opportunity to join our Tenant Experience Committee!

Our Tenant Experience Committee (TEC) was set up around a year ago and is a sub-committee of our Board. It ensures that our residents are at the heart of our decision-making.

Read full article

Community NEWS

Funding successful to improve energy efficiency for hundreds of homes.

Independent East* has secured almost £9m in funding to boost energy efficiency in hundreds of social housing homes.

Read full article