Documents, forms and policies
Below are details of our key documents. If you can’t find what you’re looking for, please get in touch with us.
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Customer-related policies and documents
- Aids and adaptations
- Allocations and lettings
- Anti-social behaviour
- Anti-fraud, bribery and corruption
- Asbestos management
- Compensation
- Complaints
- Decanting
- Domestic violence
- Electrical inspections
- Fencing Policy
- Fire safety
- Garage lettings and allocations
- Health, safety and welfare
- Income collection and debt recovery
- Leasehold management
- Modern slavery statement
- Neighbourhood management
- Pets
- Property improvements and alterations
- Rent setting and service charges
- Repairs and maintenance
- Safeguarding
- Social media
- Support fund
- Tenancy
- Tree management