They focus on how we are performing in our services and will carry out a scrutiny exercise with the team that delivers that service.
They also measure our current performance, interview our teams, and make recommendations to our Leadership team and Board so that we can improve things even more.
We are always seeking tenants to be part of this group. If this is something that you’d be interested in knowing more about, please get in touch and we’ll send you some more information or talk you through it in a bit more detail.
If you’re an involved tenant, you may be able to sit on our Complaints Review Panel. This is a small group of tenants who review complaints at stage two of our process, with a member of the Leadership team.
We are currently looking for new members of our panel to find out more and apply click the button below.Apply Now
We regularly keep you up-to-date on our performance through Havebury News. You can also read the latest reports and minutes from our meetings below:Scrutiny of Complaints June 2022 Scrutiny of Communication August 2021 Voids Management Report January 2021 Scrutiny of Anti-social Behaviour Management December 2019 Scrutiny of Fire Safety Policy June 2019 Governance Structure Report May 2018