Reporting issues to us

You can use this page to report issues to us such as; fly-tipping, ASB and even subletting.

Got an issue you want to report to us? Just use one of the drop-downs below to find out how you can inform us of your concern.

Fly-Tipping
Fly-tipping is the illegal dumping of household or trade waste. It can vary in size, from as little as a single bag of rubbish, to domestic items such as furniture and fridges and has a real impact on your community.

What to do if you discover a fly-tip

If the offence is being committed at the time of the call, please contact your local police team by dialling 101.

We advise you not to touch fly-tipped waste, as it may be dangerous.

The council treats this as a serious offence and will prosecute anyone caught fly-tipping waste.

You can also use myHavebury to report fly-tipping in the area.

Once you are signed into the app you will see the new “tell us something” icon.
- When reporting a fly-tip, you will see a map, which you can use to select the location of the fly-tip.
- Next, please tell us the nature of the fly-tip (and if you know who caused this issue).
- You also have the option of adding a photo to your report
View fly-tipping in your area

You can view reported fly-tips by clicking the button below.
Fly-Tipping Map

Anti-social behaviour
There are a number of ways you can report anti-social behaviour.

You can call our Neighbourhood and Estates team on 0300 900 3300

You can email the team on myarea@havebury.com

You can report fly-tipping and abandoned vehicles on myHavebury

Or you can complete the online form below
Your Name*
First Last
Email*

Address*
Street Address Address Line 2 City County Postcode

Phone*
Please let us know the address or location of where the anti-social behaviour is happening
Please give details of the behaviour(s) you have been experiencing*
Please give details of how often this is happening*
When did this last happen?
DD slash MM slash YYYY

Please give details on what (if anything) you have tried so far to rectify the situation*
Contacting your neighbour*
We may need to speak to your neighbour about your complaint, have you thought about how this might affect your relationship with your neighbour, and are you happy for us to do this if we need to?
Yes
No
Unsure
ASB Log Sheets*
It may be necessary to open an ASB case to keep track of actions and incidents, in order to do this we would require regular updates from you usually in the form of log sheets. Would you like these log sheets sent to your email address provided?
Yes
No
Complete Form*
By ticking this box you are confirming that you have completed this form in it's entirety. Please note without all information fields completed this will delay registering your complaint.
I confirm I have completed this form
Submit completed log sheets
If you are submitting log sheets to this form please do so here.
Max. file size: 32 MB.
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Please note that we collect and process your personal data when you fill in this form. For more information about your rights, click here.

Subletting
The demand for social housing is increasing. As a result, it’s vitally important that we know about any subletting taking place in our homes. Subletting is illegal. It represents a breach of tenancy conditions, and takes properties away from those who really need them. It can also lead to fraud, where someone claims benefits to which they’re not entitled.To report illegal subletting, please fill in the form below. You can do this anonymously if you wish.
Address of property being sub-let (including postcode if known)*
Type of sub-letting:*

Tenant is no longer living at the property and is renting it out

Tenant is still living at their property but renting out one or more rooms
Description of people suspected of subletting, including any useful information such as names**
The next fields are not compulsory. If you wish to be informed about the progress of your report, please enter your details. Your details will not be used when investigating a report
Name
First Last
Email*

Phone*
Address
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Do you agree to Havebury Housing Partnerships Privacy Policy?*
We are collecting and processing your personal data for the purpose of report illegal Subletting. For more information about your rights, go to havebury.com/aboutmydata
Yes
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