It receives regular reports from the following committees:
Each board director and committee member receives a small payment for their work. This is set by an independent panel which works to national guidelines. Relatives of board directors or committee members are not allowed to benefit financially from these roles.
The key areas of this are: Universal definition of a complaint Providing easy access to the complaints procedure and ensuring residents are aware of it, including their right to access the Housing Ombudsman Service The...Read full article