See how we are doing

See how we are doing

You can use this page to see how we are doing inline with key performance indicators as well as find out ways you can get involved.

Monthly performance

Monthly performance

Every month, we publish our performance from the previous month. Take a look here

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Complaints handling self assessment

Complaints handling self assessment

Click here to view our self-assessment against the Housing Ombudsman Service’s new Complaints Handling Code

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Tenant Satisfaction Measures (TSMs)

Tenant Satisfaction Measures (TSMs)

The TSMs are set questions about how you think we are doing.

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Complaints and compliments

Complaints and compliments

We understand that things can sometimes go wrong. If you are unhappy with the service that you have received from us, please let us know so we can put things right.

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Our annual report

Our annual report

These reports detail our performance over the previous financial year.

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Performance and Scrutiny Panel

Performance and Scrutiny Panel

This panel independently reviews our performance and commissions service reviews if they see fit.

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General News NEWS

Priors Estate community day

We are joining with the Priors Community Hub to put on a community day for the Priors Estate.

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Community NEWS

Meet our new team

We’re delivering our ground maintenance service in-house!

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