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About us

Havebury Housing Partnership owns and manages over 6,800 homes for both affordable rent and shared ownership across the east of England.

We work with local authorities, agencies and other housing associations to meet the local housing need, taking pride in both our homes and our communities.

Improving lives

Improving lives

We are committed to being more than just a landlord.

Business mind, social heart

Business mind, social heart

We work hard to deliver better outcomes for our communities.

Innovative and forward-thinking

Innovative and forward-thinking

We embrace change and regularly modernise our services.

Listening to our people

Listening to our people

Tenant and employee feedback shapes our priorities.

Our vision

Creating homes and communities.

Our values

  • Respecting
  • Engaging
  • Fair

Our objectives

  1. Strengthen the business and our social impact by building more affordable homes
  2. Provide good quality, accessible services that meet customer needs
  3. Invest in homes and neighbourhoods to create places where people want to live
  4. Drive value through an efficient, sustainable and well-run business
  5. Invest in and value our people to continue to build a great organisation

Read our Strategic Objectives for 2018-2022

The Havebury Housing Partnership is a charitable organisation registered society. Under the Co-operative and Community Benefit Societies Act 2014 (7648). Regulated by the Regulator of Social Housing (LH4339). Registered office: Havebury House, Western Way, Bury St Edmunds, Suffolk, IP33 3SP.

Havebury in the community

Havebury is a member of the National Housing Federation and has charitable status. Any surplus income gained through providing our services is re-invested into the organisation.

Our homes and services will always come first. This means that, where possible, we will get involved with activities in our local areas and help our communities thrive.

The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.

All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf

#Respecting #Engaging #Fair #Complaints