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Anti-social behaviour

Anti-social behaviour

We work closely with other agencies to combat anti-social behaviour in our communities.

These organisations include the police, environmental health, residents’ groups and town, borough and county councils. Amongst other activities, we attend monthly Safer Neighbourhood Team meetings where incidents are discussed and priorities are agreed upon.

We are also involved with national organisations such as the Social Landlord’s Crime and Nuisance Group. This gives us information about the latest developments and enables us to share best practice. We have also signed up to the Government’s Respect agenda.

Anti-Social Behaviour Policy

Havebury recognises that all our tenants, leaseholders, families and dependants have the right to live without suffering from nuisance, annoyance or harassment in their homes or communities. You can read our Anti-Social Behaviour Policy below.

Anti-Social Behaviour Policy

How to report anti-social behaviour

Please contact the Tenancy and Estates Team on 0300 900 3300 or use the form below. Remember, fly-tips, abandoned vehicles and graffiti are all examples of anti-social behaviour.

Gathering evidence

We ask our tenants to use diary sheets to record details of anti-social behaviour incidents. The information provided gives us a clear picture of how they are being affected and is very useful if we have to take a case to court. You can download these diary sheets below.

Diary sheets

Help and support for victims

Being the victim or a witness of anti-social behaviour can have a huge impact on your life. If you need to talk to someone about your experiences, contact Suffolk Victim Support. You can also turn to ASB Help, a national charity that supports victims of anti-social behaviour.

Report anti-social behaviour

Use the form below:

  • Date Format: DD slash MM slash YYYY
  • We may need to speak to your neighbour about your complaint, have you thought about how this might affect your relationship with your neighbour, and are you happy for us to do this if we need to?
  • It may be necessary to open an ASB case to keep track of actions and incidents, in order to do this we would require regular updates from you usually in the form of log sheets. Would you like these log sheets sent to your email address provided?
  • If you are submitting log sheets to this form please do so here.

Please note that we collect and process your personal data when you fill in this form. For more information about your rights, click here.

Share with others

The Housing Ombudsman Service published a new Complaints Handling Code in July 2020.

All landlords were required to self-assess and publish against this code by 31 December 2020. Our assessment of this is here https://www.havebury.com/wp-content/uploads/2020/12/Self-assessment-form-HHP.pdf

#Respecting #Engaging #Fair #Complaints