Below, we have listed all of the things we’re currently, or will be doing, so you can pick the level of engagement that is right for you. It also explains how we’ll feed that information back to you.
We understand that not everyone wants to engage with us on a regular basis, and that’s fine. But we hope we’ve made it more accessible and easier to identify the best way, for when you do.
Our approach to engagement is quite simple:
We will listen to your voice however you choose to share it with us. We will use your comments to make our services better. We will tell you where we’ve done this using plain and simple language, in a timely way. Where we haven’t used your feedback, we’ll explain why.
For more information or to express your interest in engaging with us, please call 0300 3300 900 or email firstname.lastname@example.org.
You can also view our Tenant Influence and Engagement booklet.